Myrtle Beach Home Seller Speaks Out

Myrtle Beach real estateAre you currently working with a Myrtle Beach Real Estate Agent and are not happy with the results? Are you thinking of listing your home and are not sure who to hire? Are you getting behind on your mortgage payments and are not sure of your options?

If you answer is “Yes” to any of these questions, you will want to read this review from a recent client – it is long, but worth the read:

What Does A Recent Client Have To Say About Myrtle Beach Real Estate Agent

I’m posting this review in commendation for the outstanding services I received from Scott Dohanish and the Jerry Pinkas team. My house was on the market for nearly three years in Myrtle Beach before I engaged Scott‘s services. After three years and two different agents, I had not received a single offer.

The first Myrtle Beach real estate agent seemed extremely eager and positive about selling my home. Despite assuring me I was appropriately priced for the market at the time, she continued to have me lower the price in very small increments in response to very few showings. When I requested a realtors’ open house, she tried to talk me out of it and alternatively suggested yet another price reduction. When I requested new photos for the summer to more attractively depict the exterior, it took over a week for her to do so and the photos were unacceptably dark, not centered and marred by the inclusion of her open car door sitting in the driveway.

I engaged a second Myrtle Beach real estate agent who also assured me that I was priced appropriately for the market and conveyed confidence that my house would be easy to sell. While his online listing displayed beautiful photos, his write-up was meager and did little to advance the selling points of the house. I suggested an alternative write-up that was eventually incorporated into the listing. Despite an early bustle of interest and showings, there were still no offers. I found myself calling this Myrtle Beach real estate agent at least monthly because had I not done so, he would not have called me. During each call, he insisted I was priced appropriately and consistently gave me assurances that I was the best priced home in my development. Notwithstanding his assurances, I initiated three more price reductions over the course of two years. Moreover, it would take this agent three to five days to return my calls and he never returned a call on the weekend. I had moved to another state shortly after engaging this second agent and rented my house to a very obliging tenant who allowed the house to remain on the market. But because I was no longer residing in the house or even South Carolina, telephone contact with this Myrtle Beach real estate agent was extremely important and I was frustrated by his lack of initiative and diligence in keeping me informed. It was at my suggestion and only through my initiatives that we attempted selling enticements such as a selling agent bonuses, buyer gift cards, detailed flyers available on the front lawn, re-listing the property to bump it up on the hot sheets, and the aforementioned price reductions. All to no avail.

Fully aware that I was in the midst of terrible housing market, I still felt that both agents I had employed were more committed to the inordinate number of buyers flocking to Myrtle Beach in search of a deal rather than helping a single seller move their house off the market. That’s when I did a search on the internet for the top selling Myrtle Beach real estate agent and discovered the Jerry Pinkas team. I was extremely impressed with your firm’s sales, its ties to the community, and experience in beach real estate.

Within 24 hours of requesting more information, I received a telephone call from Scott Dohanish. Unlike both prior agents, Scott had clearly done his homework before ever returning my call. He spoke of my property in detail and even told me he had driven by to assess the outside. Scott provided information about market trends and comparative sales that were current, specific, and quite skewed from the numbers my prior Myrtle Beach real estate agent had been repeating for the past several months.

Scott’s passion for Myrtle Beach real estate was clearly evident, and yet he conveyed personal warmth that made me feel Scott was more interested in helping me sell my house than simply making a commission. He spoke candidly about the current market situation, but still listened empathetically to my personal situation. Scott spent more time on the telephone with me during that first phone call than either of my previous agents had ever spent with me in person. I was delighted when in less 48 hours, Scott had my house re-listed with new photographs, a new price, and a perfectly written description.

Scott kept me engaged throughout the entire listing process by eliciting my feedback and approval. It was clear that Scott understood the frustration of being an out-of-state seller and his efforts to keep me included in the process were exceptionally comforting. Scott returned every telephone call either immediately or before the end of his long working day. During the telephone calls that came after 6:00 p.m., Scott still projected enthusiasm and congeniality that would have been in short supply for most people by the end of a day.

What impressed me the most was how Scott made me feel like my property was his most important and most valued listing. It’s a feeling that was even more pronounced and appreciated because it was completely absent in all the dealings I had with both my prior agents. Scott’s experience and expertise were most evident when after I adjusted the price per his suggestion, there were a multitude of showings and two written offers in just two weeks. Scott’s ability to correctly price the house was verified by my acceptance of an offer that was just a few thousand dollars below the asking price and for an amount that the house almost exactly appraised for prior to closing.

Scott’s attention and support continued throughout the negotiation and closing process. He followed up on each and every item that needed to be completed, signed, or verified, including items that were not his responsibility but rather that of the buyer’s agent. It was clear that Scott wanted to ensure a smooth closing process as much as I did. He kept me informed every step of the way. Scott anticipated potential problems and found solutions before they could escalate into a delayed closing or even a cancelled contract. His meticulous attention to detail not only resulted in a timely and efficient closing, but alleviated a significant amount of stress on my part because I was assured Scott was looking out for my best interests throughout the process.

While I certainly had my moments of emotional outbursts, particularly when a potential buyer withdrew a contract less than 12 hours after presenting it, Scott remained a calming influence with practical advice and sound suggestions that once again were clearly in my best interests. A most impressive demonstration of Scott’s professionalism occurred when I announced my intension to not renew the sales contract with my second agent. I’m a genuinely forthright person, and explained to the second agent my disappointments and frustrations. The agent asked who I had selected as my new agent, and I willingly shared Scott’s name. In an unprecedented return call on the same day, which this agent hadn’t done in two years time when the subject was my home sale, this agent made disparaging claims about Scott. All were unsubstantiated, false, and motivated by emotion that I wish this agent had put into selling my house rather than impugning the reputation of a colleague. I shared some of the comments with Scott because the remarks were clearly false and I believe Scott has worked very hard to earn his sterling reputation in the Myrtle Beach real estate industry. Scott reaffirmed his professionalism by not making any retaliatory comments nor aspersions against this agent but just diligently went about his business of selling my house. This once again demonstrated Scott’s professionalism in the industry and personal commitment to my home sale.

I realize this letter is exceptionally long and detailed, but so has been the process of selling my home. For sellers like myself, this market has been exceptionally challenging and complicated by personal financial concerns and emotional reactions. For nearly three years, all I wanted was a committed agent who could respond to the market professionally while still responding to me personally. It is the least I expected from a Myrtle Beach real estate agent and yet Scott was the only agent I met who fit this bill.
While I am thrilled to have sold my home thanks to Scott’s efforts, I wish I had placed it in Scott’s most capable hands from the beginning. You are fortunate to have someone of Scott’s caliber on your team for he truly exemplifies your mission statement of providing world class service for a truly delighted and raving customer. Please extend my most sincere thanks and appreciation to Scott for all his hard work.

Please also feel free to utilize any excerpts from this letter for purposes of advertising on your website or other means of customer communications. I would also gladly forward this email to any and all accreditation, licensing, review, or other professional consortiums to garner additional recognition for Scott.

Sincerely Joyce Gula

Give us a call so we can help you sell your Myrtle Beach real estate property.

Jerry Pinkas Real Estate Experts
604 N. 27th Ave
Myrtle Beach, SC 29577

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